Understanding Lean Six Sigma Healthcare

By Krystal Branch


Medical executives with the desire to be part of bringing solutions with regard to controlling healthcare costs and quality must have found better means to do that through implementation of lean six sigma healthcare projects. These are important projects that assist in developing a positive culture in the health care facility that is committed towards reducing loopholes and enhancing service delivery. For this to succeed a number of things must be considered.

Quality customer service and satisfaction is of great importance to any health care facility. However, this is not just restricted to offering proper treatment but also involves other important services like availability of rooms, proper billing systems, open and transparent communication among other things. It becomes important to select projects that would bring about substantial improvements in service delivery.

Prospective projects for medical organizations have a direct relationship to the general work-flow including the registration and billing processes and all medical procedures that involve treatments. These are very crucial aspects which are of great significance even though they are implemented in stages. In order to implement them successfully, they should be prioritized according to their urgency, importance and the goals and objectives of a hospital.

Prioritizing and choosing projects that need urgent improvement is critical and it means one has to take crucial measures while choosing the projects for the benefit of the hospital. You should give great importance to client needs and also understand crucial elements of quality when prioritizing the required projects. Remember that the client is not just the patient but involves even administration, nurses and doctors among others.

Also important is to understand the complexity of the nature of a problem. The higher the complication with measurable reaction variables, the higher the hope of the sigma assignments. Some may be can be solved by using appropriate tools needed to accelerate the process and which can be applied to cases that simply require direction and facilitation.

One way to succeed with sigma projects is to ensure there are visible output and input processes going on. Among the common traits include clear set goals, feasibility of data and resources, identifiable benefits of the initiative to clients and configuration for key care facility issues. Moreover, there should be significant progress on implementation of projects.

It is good for the team to establish the main problem when they collect data and find a solution that is beneficial to the organization. The organization can benefit a lot from performing simple projects that assure instant results and also act a boost for other projects, so it is advisable to select time-bound projects to bring more meaning and durable results. Additionally, when the projects have no controversy the results will even be better with no opposition.

Medical institutions should work on selection of practical lean six sigma healthcare projects that will bring measurable results and benefits to their organization. Depending on the needs and priorities of each organization, they must choose their projects well. This will bring about visible changes that will help provide the best services for their clients.




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